Onboarding & Support
More Than a Platform—A True Partnership
At SiteCentric, we don’t just deliver software—we guide your team through every phase of adoption and growth. Whether you’re moving from spreadsheets or a legacy CTMS, our onboarding experts ensure a smooth, low-risk transition that keeps your studies on track. Our process is hands-on and tailored to your workflows, so your team can get up and running without disruption. From coordinators to finance, we make sure the platform feels intuitive from day one. Support doesn’t end at go-live. You’ll have fast, reliable, continued access to a U.S.-based team with real site experience. We’re responsive, proactive, and committed to helping your staff stay confident and capable. With SiteCentric, you’re not just adopting a platform—you’re gaining a long-term partner that grows with you.
Onboarding & Support
More Than a Platform—A True Partnership
At SiteCentric, we don’t just deliver software—we guide your team through every phase of adoption and growth. Whether you’re moving from spreadsheets or a legacy CTMS, our onboarding experts ensure a smooth, low-risk transition that keeps your studies on track. Our process is hands-on and tailored to your workflows, so your team can get up and running without disruption. From coordinators to finance, we make sure the platform feels intuitive from day one. Support doesn’t end at go-live. You’ll have fast, reliable, continued access to a U.S.-based team with real site experience. We’re responsive, proactive, and committed to helping your staff stay confident and capable. With SiteCentric, you’re not just adopting a platform—you’re gaining a long-term partner that grows with you.
Onboarding & Support
More Than a Platform—A True Partnership
At SiteCentric, we don’t just deliver software—we guide your team through every phase of adoption and growth. Whether you’re moving from spreadsheets or a legacy CTMS, our onboarding experts ensure a smooth, low-risk transition that keeps your studies on track. Our process is hands-on and tailored to your workflows, so your team can get up and running without disruption. From coordinators to finance, we make sure the platform feels intuitive from day one. Support doesn’t end at go-live. You’ll have fast, reliable, continued access to a U.S.-based team with real site experience. We’re responsive, proactive, and committed to helping your staff stay confident and capable. With SiteCentric, you’re not just adopting a platform—you’re gaining a long-term partner that grows with you.
The transition to SiteCentric was smoother than I ever expected. Their team handled everything—from data migration to training—with such precision that we didn’t miss a beat. I had full confidence throughout the process, and best of all, there was no downtime. It allowed me to stay focused on running the business while they took care of the rest.
Site Owner Migrated from a legacy CTMS to SiteCentric
The transition to SiteCentric was smoother than I ever expected. Their team handled everything—from data migration to training—with such precision that we didn’t miss a beat. I had full confidence throughout the process, and best of all, there was no downtime. It allowed me to stay focused on running the business while they took care of the rest.
Site Owner Migrated from a legacy CTMS to SiteCentric
The transition to SiteCentric was smoother than I ever expected. Their team handled everything—from data migration to training—with such precision that we didn’t miss a beat. I had full confidence throughout the process, and best of all, there was no downtime. It allowed me to stay focused on running the business while they took care of the rest.
Site Owner Migrated from a legacy CTMS to SiteCentric
FAQ's
Frequently asked questions about Migration & Support
FAQ's
Frequently asked questions about Migration & Support
FAQ's
Frequently asked questions about Migration & Support
Can we do a phased rollout, or does it have to be a full switch all at once?
We support both approaches—whether you want to go live with all studies at once or prefer a Phased Launch with a few select studies first. Our team works with you to determine the best rollout strategy based on your operational complexity, team bandwidth, and risk tolerance.
Can we do a phased rollout, or does it have to be a full switch all at once?
We support both approaches—whether you want to go live with all studies at once or prefer a Phased Launch with a few select studies first. Our team works with you to determine the best rollout strategy based on your operational complexity, team bandwidth, and risk tolerance.
Can we do a phased rollout, or does it have to be a full switch all at once?
We support both approaches—whether you want to go live with all studies at once or prefer a Phased Launch with a few select studies first. Our team works with you to determine the best rollout strategy based on your operational complexity, team bandwidth, and risk tolerance.
Can SiteCentric help us extract data from our current system?
Absolutely. We’ve helped many sites migrate from legacy CTMS platforms, spreadsheets, or homegrown tools. Our team will guide you through data extraction, mapping, and importing to ensure a clean, usable foundation in SiteCentric.
Can SiteCentric help us extract data from our current system?
Absolutely. We’ve helped many sites migrate from legacy CTMS platforms, spreadsheets, or homegrown tools. Our team will guide you through data extraction, mapping, and importing to ensure a clean, usable foundation in SiteCentric.
Can SiteCentric help us extract data from our current system?
Absolutely. We’ve helped many sites migrate from legacy CTMS platforms, spreadsheets, or homegrown tools. Our team will guide you through data extraction, mapping, and importing to ensure a clean, usable foundation in SiteCentric.
What happens to ongoing studies during the transition?
We take great care to avoid disruptions. If you’re mid-study, we’ll help you decide what to migrate and what to maintain in your current system. In some cases, we recommend starting new studies in SiteCentric while wrapping up existing ones in parallel—whatever keeps your team most comfortable and compliant.
What happens to ongoing studies during the transition?
We take great care to avoid disruptions. If you’re mid-study, we’ll help you decide what to migrate and what to maintain in your current system. In some cases, we recommend starting new studies in SiteCentric while wrapping up existing ones in parallel—whatever keeps your team most comfortable and compliant.
What happens to ongoing studies during the transition?
We take great care to avoid disruptions. If you’re mid-study, we’ll help you decide what to migrate and what to maintain in your current system. In some cases, we recommend starting new studies in SiteCentric while wrapping up existing ones in parallel—whatever keeps your team most comfortable and compliant.
Do we need technical expertise on staff to make the switch?
No technical background is required. Our onboarding team handles the heavy lifting. We walk you through every step, provide training tailored to each role, and make sure the platform is configured to mirror your existing workflows.
Do we need technical expertise on staff to make the switch?
No technical background is required. Our onboarding team handles the heavy lifting. We walk you through every step, provide training tailored to each role, and make sure the platform is configured to mirror your existing workflows.
Do we need technical expertise on staff to make the switch?
No technical background is required. Our onboarding team handles the heavy lifting. We walk you through every step, provide training tailored to each role, and make sure the platform is configured to mirror your existing workflows.
Can SiteCentric accommodate our site’s specific processes or structure?
Yes. SiteCentric is built with flexibility in mind. During onboarding, we tailor everything—from study setup to financial workflows—to match your internal processes. That means less retraining and faster adoption by your team.
Can SiteCentric accommodate our site’s specific processes or structure?
Yes. SiteCentric is built with flexibility in mind. During onboarding, we tailor everything—from study setup to financial workflows—to match your internal processes. That means less retraining and faster adoption by your team.
Can SiteCentric accommodate our site’s specific processes or structure?
Yes. SiteCentric is built with flexibility in mind. During onboarding, we tailor everything—from study setup to financial workflows—to match your internal processes. That means less retraining and faster adoption by your team.
See how every module works together to elevate your site
See how every module works together to elevate your site
See how every module works together to elevate your site
All Rights Reserved © 2025 SiteCentric.
SiteCentric, SiteCentric CTMS, and SiteCentric Clinical Trial Management Software and affiliated logos are registered trademarks owned by Clinical Neuroscience Solutions, Inc. d/b/a SiteCentric.
All other trademarks, names, and logos referenced on the SiteCentric website are the property of their respective owners. Any use of third-party trademarks is for identification and informational purposes only and does not imply any affiliation, endorsement, or sponsorship by those third parties.
All Rights Reserved © 2025 SiteCentric.
SiteCentric, SiteCentric CTMS, and SiteCentric Clinical Trial Management Software and affiliated logos are registered trademarks owned by Clinical Neuroscience Solutions, Inc. d/b/a SiteCentric.
All other trademarks, names, and logos referenced on the SiteCentric website are the property of their respective owners. Any use of third-party trademarks is for identification and informational purposes only and does not imply any affiliation, endorsement, or sponsorship by those third parties.
All Rights Reserved © 2025 SiteCentric.
SiteCentric, SiteCentric CTMS, and SiteCentric Clinical Trial Management Software and affiliated logos are registered trademarks owned by Clinical Neuroscience Solutions, Inc. d/b/a SiteCentric.
All other trademarks, names, and logos referenced on the SiteCentric website are the property of their respective owners. Any use of third-party trademarks is for identification and informational purposes only and does not imply any affiliation, endorsement, or sponsorship by those third parties.